About the Role
The Residential Host is part of our residential staff community and provides gracious
hospitality to all our guests, volunteers, residents and staff. The Residential Host is
responsible for assuring that facilities are prepared for guest arrival and guest use
while groups are in residence. The Residential Host ensures that guest needs are
met, including set ups, building prep and AV support, as well as providing support to
other staff and departments and responds to off-hour maintenance or safety needs.
Responsibilities
Prepare spaces for guest arrival:
● Conduct thorough walk through prior to guests’ arrival making sure meeting
and lodging rooms are safe, ready and welcoming for groups
● Make sure exterior lighting is operating correctly at dusk and that welcoming
interior lights are on if guests are arriving after dark
● Check heating/cooling systems settings so that rooms are comfortable for
group arrival
● Tables and chairs set up as requested by group (through reservations process)
● Equipment setup and tested prior to use by guests, including any needed
audio-visual equipment
● Fireplace and/or fire circle areas clean and have firewood, starters and mat
available for guest use (firewood stocked by Facilities staf
● Check/clean pool area before and after groups. Blow leaves, skim pool as
needed, reset chairs, pool toys etc.
● See that linen receptacles and trash areas are ready for use
● Be available in the Office to greet groups upon arrival and give directions
Ranch spaces.
Host Groups in Residence
● Remain on the Ranch premises while serving as the on call host on duty
● Attend meals to act as liaison between groups and kitchen including
preparation of the dining room and clean up after groups.
● Make announcements and give Welcome and Departure Talk as scheduled
● Be on-call and available to respond to group needs
● Respond to urgent maintenance or safety issues at night and on weekends
when Facilities and Land staff is not on duty.
● Keep FLD Request form link on phone to report maintenance and repair
issues.
● Walk campus in the morning and evening to check that pathways are
illuminated and areas are safe and ready for guest use.
Follow-up after guest departure
● Confirm that heat, cooling and lights have been turned o
● Pick up linens and deposit them at the Housekeeping Offi
● Breakdown set ups in meeting spaces in preparation for cleaning
● Collect lost and found items
● Do walk throughs of all rooms and facilities and check for needed repairs.
● Fill out the Facilities and Land Request Form to report needed maintenance
and repairs.
● Collect evaluation forms at the last guest meal and return to the Director of
Hospitality Operations.
● Make sure all guests have left the property at assigned exit time.
Additional Duties as assigned
Qualifications
●Understanding of Audio Visual equipment
● With initial direction, able to complete tasks alone
● Excellent communication skills
● Strong interpersonal skills
● Ability to learn basic plumbing and other maintenance skills
● Good attention to detail
● Able to lift and carry tools and objects while walking over the property
● Able to lift 40 pounds unassisted and 60 pounds with assistance
● Environmental and religious sensitivity
● Able to adapt to flexible scheduling, including weeken
Compensation
Starting at $20/hour + housing + meals
Living at The Ranch is required for the fulfillment of the job duties. Meals are
included when the kitchen is open. Modest on-site housing is provided.
Additional Information
The Bishop's Ranch is a self-supporting institution of the Episcopal Diocese of
California.
The mission of the Ranch is to share a place of rare beauty through hospitality that
nourishes the spirit, body, and mind.
We fulfill the mission of the Ranch by providing hospitality for retreats, conferences,
and other gatherings to groups and individuals from the Diocese of California, other
churches, and non-profit groups. Our goal is to provide these services in a personal
and relaxed but efficient way that enables guests to reach their goals for spiritual,
personal, and organizational growth.
Working at The Bishop’s Ranch is service-oriented, and doing our jobs successfully is
based on teamwork. Because of the wide-ranging nature of the tasks involved in
caring for our guests and facilities, it may be necessary to perform tasks outside our
usual line of work. The flexibility to help in different situations in order to support our
guests and the overall goals of the Ranch is a requirement of working at The
Bishop’s Ranch.