Residential Host and Chaplain

The Ranch Chaplain and Host functions as an integral member of the Ranch Hospitality Team and helps provide gracious hospitality to all our guests, volunteers, residents and staff. The Ranch Chaplain provides pastoral/spiritual care for the Ranch staff and chapel congregation. The Ranch Chaplain will have responsibility to ensure that spiritual needs of guests and staff are met in areas to which s/he is assigned. The role will be primarily focused on hosting guests and groups in residence through the tangible acts of service and hospitality described below. The Residential Host and Chaplain works primarily Thursday through Monday morning but may be scheduled at other days and times as needed.

 

Date posted: 4/18/2019
Status: Paid Residential Position
Category: Full Time/Year Round
Start date: July 2019
Questions: Interested candidates should send their resume and cover letter to Aaron Wright, at hiring@bishopsranch.org

Chaplain Duties: (we envision the chaplain portion being approximately 25% of the time spent in this role) 

  • Maintain and strengthen the Sunday chapel service. Help the service and congregation become more welcoming and accessible to those not familiar with Episcopal tradition.
  • Maintain the Ranch tradition of gathering for worship in silence, times for reflection in worship and of congregational participatory response to the readings.
  • Help the Sunday service find its future serving both the local congregation and retreat groups in residence; respond to retreat group worship needs and work to encourage common Sunday worship
  • Plan, organize, and lead chapel services that are appropriate and reflect the mission and values of the Ranch through Bible readings, liturgy, songs, and other spiritual messages
  • Support the Program Manager with enhancing current Ranch programs and developing midweek and weekend opportunities for people to experience spiritual renewal on a regular basis
  • Partner with the Diocese of California, the Diocese of Northern California and other organizations to present offerings to a wide range of people. May lead day retreats or quiet days as well as overnight events.
  • Support summer camp staff and chaplains
  • Work with other Ranch staff and volunteers to provide liturgy and worship services for special events such as Acorn Society gatherings, diocesan picnics, board retreats and transitions such as new or restored facilities and new initiatives
  • Maintain chapel supplies of wine, communion bread, candles, linens, etc for Sunday services and use by groups throughout the week. Works with other staff to maintain the furnishings and decor of the chapel.
  • Maintain Library. Determine which donations are suitable for library, acquire new books, maintain the catalogue of books.
  • Model and encourage regular prayer and Maintain daily prayer.
    • Help maintain and enhance the volunteer Prayer Resident program, by connecting to and supporting existing prayer residents, recruiting new prayer residents, working with the hospitality team to schedule and host volunteer prayer residents to lead daily prayers at appropriate times, and if needed,  preparing services bulletins for those services that are simple and welcoming.
    • Keeps the Ranch prayer list current including Ranch staff.

Prioritizing of these different ministry tasks will be done in consultation with Ranch management and initiatives.

Host Duties: (we envision the host portion being approximately 75% of the time spent in this role) 

The Residential Host and Chaplain assists the host on duty when groups are in residence, supports other hosts, acts as host when scheduled, provides support to other staff and departments and responds to off-hour health, safety, maintenance or other guest needs.

Prepare for group arrivals:

  • Conduct thorough walk through prior to guests’ arrival making sure meeting and lodging rooms are safe, ready and welcoming for groups including:
    • Making sure exterior lighting is operating correctly at dusk and that welcoming interior lights are on if guests are arriving after dark
    • Tables and chairs set up as requested by group (through reservations process)
    • Equipment setup is correct and tested prior to use by guests, including any needed audio-visual equipment
    • Fireplace and/or fire circle areas clean and have firewood, starters and matches available for guest use (firewood stocked by Facilities staff)
    • Check pool area before and after groups.  
    • See that linen receptacles and trash areas are ready for use

Welcome Arriving Groups and Individuals:

  • Be present and ready to welcome individuals and groups as they arrive
  • Direct traffic and parking as needed
  • Greet visitors and guests
  • Orient guests to the Ranch
  • Connect with Group Leaders when they arrive to confirm details of their retreat
  • Give welcome talks to groups including directional and orienting messages (e.g. housekeeping, meal times, safety, policies etc…) and key Ranch messaging (e.g. messages about summer camps, programs and advancement initiatives as directed).
  • Answer questions from Guests

Host Groups in Residence

  • Host groups and be on site as scheduled
  • Attend meals to liaison between groups and kitchen,
  • Make announcements and share Ranch messages
  • Supports groups with their A/V and technical needs
  • Be on-call and available to respond to group needs
  • Follow guidelines in hosting manual, know emergency response procedures including fire alarm system
  • Conduct regular walk arounds, as appropriate to respect guests’ space, of all facilities to ensure that everything is neat and in working order
  • Report maintenance and repair issues to Facilities and Land department using the Request Form. If the issue has an immediate impact on guests (e.g. malfunctioning toilet, shower, heating or cooling systems, property damage, etc…) respond and/or text or call Guest Services Manager for immediate support.
  • Keep FLD Service Request form link on phone to report maintenance and repair issues.
  • Keep Sheriff, Fire Department, PG&E, Residents and Staff phone numbers in phone.
  • Walk campus in the morning and evening to check that pathways are illuminated and areas are safe and ready for guest use.
  • As requested and scheduled in advance, be able to offer additional services to groups (e.g. guided hikes and tours, campfires, social hours, etc…)

Kitchen Support

  • Provide serving and cleanup support at Refectory when needed, in addition to hosting  
  • When hosting check in at Refectory 15 minutes prior to each meal Ask Lead Cook if they need assistance in final preparation (menu board, signage, etc…)
  • In colder seasons arrive 30 minutes prior to build a fire for heat
  • Ring Bell when Lead Cook indicates everything is ready.
  • Provide serving support when needed
  • Act as liaison between guests and the kitchen staff by sitting at kitchen door and relaying guests questions or requests to the kitchen staff.

Assist with Group Departures:

  • Make announcements at final meals and give departure instructions.
  • Gather feedback and evaluations
  • Collect payment if necessary
  • Direct traffic and parking as needed
  • See that linen receptacles and trash areas are ready for use

Other Duties

  • Provide groups and individuals with tours, overviews and education as requested.
  • Greet and orient arriving Prayer Residents and Volunteer Hosts as requested and scheduled.
  • Participate as member of the Hospitality Team and attend weekly team meetings and occasional retreats and planning sessions
  • Prepare Chaplain’s annual budget and operate under the guidelines of that budget
  • Attend staff meetings
  • Consult in planning processes as appropriate
  • Participate in diocesan affairs as desired or as required by the Diocese of California and Diocese of Northern California
  • Meet regularly with the Hospitality Director

Additional Duties as assigned

Qualifications

  • Ordination and good standing in the Episcopal or Evangelical Lutheran Church of America with a passion for working creatively, contemplatively and inclusively within a diverse interfaith retreat context
  • Service-oriented with a deep love of people and the practice of hospitality
  • Is able to approach tasks with good humor and enthusiasm
  • Cultural Fluency in Spanish-Language Fluency preferred
  • Invested in the success of the Ranch
  • Summer Camp experience preferred
  • Mindful and passionate about the intersection of faith and creation care
  • Flexible team player
  • With initial direction, able to complete tasks alone 
and manage time
  • Excellent communication skills 

  • Strong interpersonal skills 

  • Knowledge of basic emergency response skills: contacts, CPR, AED 

  • Knowledge of setting up and troubleshooting Audio Visual equipment
  • Volunteer management skills
  • Good attention to detail 

  • Able to lift and carry tools and objects while walking over the property 

  • Able to lift 40 pounds unassisted and 60 pounds with assistance 

  • Environmental and religious sensitivity 

  • Able to adapt to flexible scheduling, including weekends 


OVERALL DESCRIPTION

The Bishop’s Ranch is a self-supporting institution of the Episcopal Diocese of California.

The mission of the Ranch is to serve God by providing for people of all walks of life a place where lives are changed; a place of hospitality amidst the beauty of God’s creation where renewal of spirit, mind and body is nourished, leading to spiritual growth and closer relationships with God and one another.

We fulfill the mission of the Ranch by providing hospitality for retreats, conferences and other gatherings to groups and individuals from the Diocese of California, other churches, and non-profit groups.  Our goal is to provide these services in a personal and relaxed but efficient way that enables guests to reach their goals for spiritual, personal, and organizational growth.

Working at The Bishop’s Ranch is service oriented, and doing our jobs successfully is based on teamwork.  Because of the wide-ranging nature of the tasks involved in caring for our guests and facilities, it may be necessary to perform tasks outside our usual line of work.  For example: when on duty in the kitchen a guest may come in and ask where sports equipment is found; an office worker may be called to help when a guest finds a broken water valve; a maintenance worker may need to help in the kitchen when a group suddenly has increased in numbers, or a cook must leave due to illness.  The flexibility to help in such a situation in order to support our guests and the overall goals of the Ranch is a requirement of working at The Bishop’s Ranch.